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Service · Systems Integration
Taking new engagements · Reply < 1 business day

Connect the tools your business already runs on.

Your website should not sit apart from your operations. We integrate the systems your business runs on so data flows cleanly and teams stop reconciling spreadsheets.

Practice
Integration architecture
Pattern
Event-driven · queued
Stack
TypeScript · PHP · SQL
Delivery
Documented, owned by you
§ 01 — What’s included

Capabilities, stated.

What you get when this service is part of a Yab engagement. Scoped per project.

01
CRM integration

HubSpot, Salesforce, Pipedrive, Zoho — two-way sync, lifecycle automation, deduplication, and field mapping driven from the business, not the vendor.

02
ERP & accounting connections

NetSuite, Sage, QuickBooks, Xero — orders, invoices, customers, and inventory kept in lockstep with the systems finance already trusts.

03
Ticketing & donations

Spektrix, Tessitura, Stripe, donation platforms — purchase flows, member benefits, and donor records tied back to the CRM and the website.

04
Booking & scheduling APIs

Cal.com, Acuity, Calendly, and custom booking engines — availability, capacity, and reminders that work with the rest of the operation.

05
Payment integrations

Stripe, Authorize.Net, Moneris, Bambora, ACH/EFT, and recurring billing — handled with the right webhooks, reconciliation, and audit trail.

06
Product, catalog & PIM workflows

Akeneo, Sales Layer, or custom PIM — clean product data flowing into the website, the ERP, and the storefront with a single source of truth.

07
Custom API development

REST and GraphQL services, versioned and documented. Built for partner consumption when you need other systems to read from yours.

08
Data migration & enrichment

Legacy data exported, cleaned, enriched, and loaded — with a rehearsal run, a rollback plan, and a written reconciliation report.

§ 02 — Standards

The bar we hold ourselves to.

Operating numbers and posture you can quote back to us. These are commitments, not aspirations.

Webhook reliability target
99.9%
Sync pattern
Idempotent
Documentation
Required
Ownership at handoff
Yours
§ 03 — Relevant work

Where we’ve done this.

Real engagements where this service was load-bearing. Click through for full case studies.

§ 04 — Approach

Four phases.
Fixed sequence.

The shape of a typical engagement. Phases overlap on larger projects, but the sequence is the same.

01
Map the systems

We diagram what talks to what today, where data lives, and where the gaps and duplications are. You get a written systems map before any code is written.

1 week
02
Design the integration

Event flows, queues, retries, error handling, and observability — agreed in writing. We pick the lightest tooling that fits, not the most fashionable one.

1 week
03
Build & rehearse

Implementation with feature flags, replayable events, and a staging environment that mirrors production. Migration rehearsals happen here, not in production.

3–6 weeks
04
Cutover & document

Phased cutover, monitoring in place, runbook handed to your team. We stay on call until the system has been quiet for 30 days.

1–2 weeks
§ 05 — Industries

Where this work
fits best.

Sectors where we’ve done this service often enough to know the patterns — and the patterns that don’t work.

§ 06 — FAQ

Questions,
asked in advance.

The things people ask before they reach out. If yours isn’t here, send it over — we’ll add it.

Almost never. The point of integration is to make the systems you already pay for work together — replacing them is a much bigger and riskier project. We start by mapping what you have and only recommend a replacement when the existing tool is actively in the way.

Most discrete integrations land between $15k and $60k depending on the number of systems, the volume of data, and the compliance bar. We quote in writing after a scoping engagement so the number is real, not a range.

Every integration we build is idempotent and queued by default — duplicate events don't double-charge, network errors don't lose data, and failed jobs land in a dead-letter queue with enough context to debug. Observability and alerts are in scope, not an upsell.

Yes. We deliver everything to your repos and your cloud accounts, document it for your team, and walk a named maintainer through it before we leave. There is no platform lock-in and no per-event licensing.

Yes — that's most of our work. We can lead, co-build, or sit in an advisory role. The deliverable is the same either way: integrations your team can extend without us.

Compliance shapes the design from the start. For HIPAA we work inside BAAs and avoid logging PHI; for PCI we keep card data out of systems that don't need it; for SOC 2 we wire audit trails and access controls in early. We can also work alongside your existing GRC vendor.

§ 07 — Start

Map your systems. Close the gaps.

One reply within a business day. No sales pipeline. We’ll either propose a path or point you somewhere better.