Start a project
Site down? Stay calm.

WordPress
broken?
We’ll get it
back up.

Broken theme, plugin conflict, white screen, or a critical error after an update. Book a 40-minute diagnostic, we find the real cause, and you get a written fix quote. Fee credited toward the fix.

Book a diagnostic See what we fix →
Fee credited to fix
Written quote, fixed price
40-minute live call
Fixing WP since 2016
yourbrand.com/wp-admin
DOWN LIVE
§ WordPress repair
Live diagnostic
There has been a critical error on this website.

/wp-content/plugins/legacy-slider/init.php:218

Repairing
  • Pinpointed the fatal — legacy-slider
  • Backed up before touching anything
  • Resolved the plugin · PHP 8.2 conflict
  • Re-tested — every page returns 200
100%
Status Back online
WordPress
Diagnostic
$145, credited
Duration
40 minutes
Method
Live screen-share
Covers
Themes · plugins · errors
§ 01 — Don’t panic-rebuild

A dead WordPress site is usually one bad plugin, one failed update, or one PHP bump away from working again. Find the cause and the fix is fast.

The diagnostic exists so you stop guessing. 40 minutes on a call, reading the actual logs, and you know exactly what broke and what it takes to fix — in writing, with a fixed price — before anyone touches a backup or a credit card.

No more Rebuilding from scratchRandom fix-it pluginsMonth-old backupsDeleting at random
§ 02 — What we fix

The things that take a site down.

If your problem isn’t listed, it almost certainly still fits. Tell us what’s happening when you book and we’ll diagnose it live.

01

White screen of death

“There has been a critical error on this website.” A blank page, a 500, or an admin you can’t log into. We trace it to the line and bring the site back.

02

Plugin & theme conflicts

An update from one plugin broke another. We isolate the culprit, resolve the conflict, and tell you which combinations to stop fighting.

03

Layout broken after an update

Core, theme, or plugin update wrecked the design. Spacing gone, blocks misaligned, styles missing. We restore the layout without a full rebuild.

04

PHP & error_log errors

Fatal errors, deprecation warnings, memory limits, a PHP version bump that took the site down. We read the logs and fix the cause, not the symptom.

05

Hacked & malware cleanup

Spam redirects, injected scripts, pharma hacks, a Google “deceptive site” flag. We clean the install, close the hole, and harden what let it in.

06

Sudden performance crawl

A site that was fine and is now unusably slow. We find the runaway query, the bloated plugin, or the host limit dragging it down.

07

Broken checkout & forms

WooCommerce checkout failing, contact forms silently dropping leads, payment gateways erroring. We get the money-and-leads path working again.

08

Failed migration · SSL · mixed content

A move that half-finished, a padlock that won’t go green, mixed-content warnings, broken URLs after a domain change. We finish the job cleanly.

§ 03 — Track record

Sites we’ve brought back.

We’ve been building and fixing WordPress since 2016 — for solo founders, agencies, and brands you know. The hands that build sites properly are the ones that fix yours.

300+
Sites recovered
< 48h
Avg. time to first fix
2016
Fixing WP since
< 1 day
Written fix quote
Trusted by teams at
§ 04 — Anatomy of a rescue

What a rescue usually looks like.

Three patterns we see again and again. Yours probably rhymes with one of them — and takes the same path back. Illustrative, not specific client work.

Pattern 01 Total outage

The site is just… gone.

Symptom
White screen or 500 error
Likely cause
A fatal in a plugin or theme
Path back
Trace it, restore access, fix the cause
Pattern 02 Post-update breakage

It broke right after an update.

Symptom
Layout mangled, features dead
Likely cause
A plugin, theme or core clash
Path back
Pin the conflict, roll forward safely
Pattern 03 Compromised site

Something’s off — and it’s not you.

Symptom
Spam redirects or a Google flag
Likely cause
An exploit through stale code
Path back
Clean it, close the hole, harden it
§ 05 — How it works

Book it. We fix it.

Four steps, no mystery. You always know what happens next and what it costs — and the diagnostic fee comes off the fix if you proceed.

01

Book a slot

Pick an open 40-minute slot and note what’s broken. You pay the diagnostic fee at booking — fully credited toward the fix if you go ahead.

$145, credited
02

Live screen-share

We get on a call, look at the site together, read the logs, and find the actual cause — not a guess. You see exactly what’s wrong.

40 minutes
03

Written fix quote

Within a business day you get a written quote: what’s broken, what it takes to fix, fixed price and timeline. The diagnostic fee comes off the total.

< 1 business day
04

Fix & hand back

We make the repair on a safe copy where the work warrants it, test it, and hand the working site back. No mess left behind, no surprise change orders.

Scoped per fix
§ 06 — Book the diagnostic

Pick a time.
Bring the broken site.

Choose a slot that works, tell us what’s broken when you book, and we’ll meet you live to diagnose it. A written fix quote lands within a business day of the call.

Diagnostic
$145 USD — credited to the fix
Format
40-minute live screen-share
Fix quote
Written, within a business day
Scope
Themes · plugins · errors · hacks

Secure scheduling & checkout via Cal.com

§ 07 — FAQ

Questions, asked in advance.

The things people ask when their site is down. If yours isn’t here, ask it on the booking call.

Book any open slot on the calendar — often the same week — and we’ll meet you live to diagnose it. If it’s a genuine emergency (store down, site hacked), grab the soonest slot and note the urgency; we keep room for fires.

Yes. Spam redirects, injected scripts, pharma hacks, Google “deceptive site” flags — we clean the install, remove the malware, and close the hole that let it in so it doesn’t come straight back. If the damage is beyond a clean recovery, we’ll tell you honestly and walk you through the options.

Our job is to get the site back without losing your work. Where a fix carries any risk, we take a backup first and do the work on a safe copy before touching production. You won’t wake up to a month-old version of your site.

Eventually, yes — to do the fix we’ll need admin and usually hosting/FTP access. For the diagnostic call we can start with a screen-share of you driving. We’ll only ask for credentials over a secure channel, and you can rotate them the moment we’re done.

The diagnostic is a paid 40-minute engagement to find the real cause and scope the fix — you walk away knowing what’s wrong even if you don’t proceed with us. If you do go ahead with the repair, the full diagnostic fee is credited against the fix quote, so you’re not paying twice.

The 40 minutes is for diagnosis, not the repair. Most fixes are quoted and done separately. If it turns out to be a quick one we can often resolve it on the spot — but you’ll always get a written quote before any billable repair work starts. No open-ended hourly surprises.

Sometimes the honest answer is that a clean rebuild costs less than untangling a broken install — and if that’s the case, we’ll say so rather than run up a bill. You’ll still leave the diagnostic knowing exactly what happened and what your best path forward is.

Yes, if you want it. Once your site is stable we can set up updates, backups, monitoring, and security hardening on a simple monthly plan so you’re not back here after the next update. No lock-in — it’s there if it’s useful to you.

§ 08 — Start

Site down?
Let’s get it back up.

Book the 40-minute diagnostic, find the real cause, and get a written fix quote — with the fee credited toward the repair. No guesswork, no open-ended hourly bills.

Book a diagnostic [email protected]
Booking
Instant, live slots
Fix quote
< 1 business day